Todd Willoughby

Summary:

Results-oriented IT professional with almost two decades of experience in roles ranging from IT Architecture to DevOps Engineering. Proven track record of designing and implementing robust CI/CD pipelines, managing cloud infrastructure, and ensuring the security and reliability of systems. Adept at leading teams, implementing new technologies, and optimizing network performance. Seeking to leverage expertise in DevOps and IT architecture to contribute to a dynamic team.

Work Experience:

• Cloud Engineer | Rxbenefits | July 2021 to Present:
  • Design and implement AWS-enabled CI/CD platforms, ensuring optimal utilization by the Development team.
  • Manage code deployments, updates, and related processes, actively troubleshooting issues in testing and production.
  • Automate operational processes in compliance with security requirements, administering and monitoring servers and application systems.
  • Oversee VMware infrastructure as well as AWS and Azure cloud infrastructure.
  • Administer Active Directory, Office 365 environment, and configure application, network, and server monitoring systems.
  • Deploy and configure environments and systems using Kubernetes, Ansible, Terraform, Docker, and other technologies.
• Information Technology Architect | Southern Veterinary Partners | September 2020 to July 2021:
  • Assess system requirements, monitor performance, and address networking or server-related issues.
  • Project manage system design and implementation, ensuring seamless integration and measuring performance.
  • Train staff on system procedures and provide post-installation feedback.
• Senior Site Reliability Engineer | Daxko, LLC | March 2020 to September 2020:
  • Provide secure and reliable frameworks, tools, and services for quality software delivery.
  • Follow best practices in code, documentation, and CI/CD builds, enabling developers with good practices.
  • Monitor and alert on production environment, assist with containerization efforts, and manage cloud environments.
  • Lead and document Root Cause Analysis (RCA) for production issues.
• IT Manager | Daxko, LLC | October 2014 to March 2020:
  • Manage and mentor a team of System Administrators, set priorities, and ensure enterprise-level IT needs are met.
  • Oversee IT budget, coordinate technology installations and upgrades, and assess system efficiency.
  • Coordinate with other departments for the improvement of information systems and ensure compliance with applicable laws and regulations.
• Systems Administrator | Daxko, LLC | May 2014 to October 2014:
  • Support Daxko's internal and application systems, manage technical projects, and vendor relationships.
  • Assess system efficiency and make recommendations to improve performance and reduce costs.
  • Establish a server and network infrastructure inventorying system.
• Systems Administrator | Education Corporation of America | November 2010 to May 2014:
  • Function as the primary campus resource for installations, maintenance, and troubleshooting.
  • Collaborate with corporate office and third-party vendors to complete multiple simultaneous projects.
  • Assist in supporting over one thousand students, faculty, and staff across seven campuses.
• Enterprise Security Administrator | Education Corporation of America | April 2010 to November 2010:
  • Provide enterprise-wide planning for and management of access controls and CCTV systems.
  • Implement and operate enterprise server operations in the ECA dual datacenters.
• Regional IT Manager | Virginia College Online Division | January 2009 to April 2010:
  • Responsible for the overall IT support activities conducted in the Virginia College Online Division Region.
  • Provide supervision and auditing procedures for IT-related responsibilities at the campus level.
• Network Systems Assistant | Virginia College Online Division | September 2007 to December 2008:
  • Assist in installing and maintaining a 200+ user network and Interactive Intelligence VoIP phone system.
  • Help maintain NEC phone system, build new workstations, and assist with server building in a Windows Server 2003 environment.

Education:

Bachelor of Science in Network Management | Virginia College - Birmingham, AL | March 2013

Associate Degree in Applied Science, Specializing in Computer Science | Wallace State Community College - Hanceville, AL | May 2003

Technical Skills:

• Operating Systems:
  • Windows Server 2008-2019
  • Linux (CentOS, Ubuntu, Redhat)
  • Mac OS/X, MacOS
• Networking:
  • Cisco, Aruba, HP, Fortinet
  • Arista, Sonicwall, F5
• Virtualization:
  • VMware vSphere, ESXi, ProxMox
  • Docker, AWS
• Containerization:
  • Docker, Kubernetes
• Services:
  • DNS, DHCP, VPN, MPLS
  • TCP/IP, ARP, RAID, FTP, SSH
  • Apache, WSUS
• Applications:
  • Active Directory, Microsoft Deployment Toolkit
  • Wireshark, Microsoft SQL Server, MySQL, Snort IDS
  • Security Onion, SCCM, IIS, Office 365
  • Quest Kace, Racktables, Netbox
• DevOps:
  • CI/CD Pipelines
  • Infrastructure as Code (IaC)
  • GitOps, Git
  • Continuous Monitoring, Logging (Datadog, LogicMonitor, Zabbix)
  • Automated Deployments
  • Container Orchestration (Kubernetes)
  • Configuration Management (Ansible, Chef)
  • Terraform for Infrastructure Provisioning
  • Collaboration Tools (e.g., Github Actions)
  • Application Deployment (Argo-CD)
  • Automation (Scripting: Powershell, Python, Bash)
  • Kubernetes, Ansible, Chef, Terraform
  • Argo-CD, Argo workflows, Github Actions
  • Octopus Deploy, Docker, DBeaver, Lens
• Scripting:
  • PHP, Python, Perl, Powershell
  • Batch files, Git, Visual Studio Code